• XAUUSD 1478.81
  • GBPUSD 1.3191
  • EURUSD 1.1159
  • USDJPY 109.59
  • USDCAD 1.3172
  • USDCHF 0.9776
  • AUDUSD 0.67064
  • GBPJPY 141.91

Company FAQ

General Questions


  • Who is KUBERA-FX?
    • KUBERA-FX is an OTC spot forex and metals brokerage concentrated on the retail marke
  • Who can open a trading account with KUBERA-FX?

    KUBERA-FX does not accept applications from applicants in a number of countries: KUBERA-FX does not accept applications from residents of any UN Sanctioned countries including Afghanistan, Central African Republic, Democratic Republic of Congo, Democratic People’s Republic of Korea, Guinea-Bissau, Iran, Libya, Mali, Somalia, South Sudan, Sudan, and Yemen. this is for compliance reasons. In addition, you may be required to provide documentation to support your application.

  • Where do your liquidity come from ?

    Our pricing is derived from several top-tier liquidity providers who stream prices to our platform.

  • Can I trade using EA or Robot on KUBERA FX 's MT4 platform ?

    Yes. We allow the use of EA on our MT4 trading platform. We do not provide support for these automated strategies however as they are available from third-party providers and suggest you contact the source directly should you experience any difficulties related to the settings or methodology of your chosen EA.

Trading Questions


  • What is the difference between demo and live account?
    • Our Demo and Live accounts basically have the exact same trading conditions including the same price feed. Please keep in mind however that it is not possible to replicate a real trading environment on a Demo account due to technical limitations. Trades placed on demo accounts are not passed into the real market and therefore their execution will not be directly comparable. Demo trading accounts are specifically designed to allow traders to become familiar with the trading platform itself and will never be able to provide an identical trading experience to a Live account. Our demo accounts last for 30 days before it expires.
  • How do I open a live account with KUBERA FX?

    Opening an account with us is easy and only takes a few minutes. You can apply online through our website by clicking on any open or create account button and follow the prompts.

  • Do I need to provide any documentation to open a live account ?

    Identification must be provided in the form of a photo ID and proof of address to verify your identity. Photo ID: Driving Licence/Passport/Government-issued ID Must be clear and visible Must be issued by a government agency Name, Signature, and Expiry Date must be clear Proof of Address: Bank Statement/Utility Bill Must not be older than 3 months Must show the same name and address as your account application

  • How can I send documentation to KUBERA FX?

    You will be asked to upload your identification documents during your live account application process online. If for any reason, you cannot provide the documents during your application, you can also send the documents to us via email.

  • How long does it take to set-up an account?

    Our demo account takes less than a minute to set up whilst our live account application may take approximately 5-10 minutes to complete. Provided that all required documents are submitted (ID, proof of address, etc.), your live account can be set up within 24 hours (during normal business operating hours) of you submitting your application.

Deposit & Withdrawals


  • How can I deposit funds?
    • We offer a number of payment methods to fund your trading account including instant funding through Skrill, as well as international/local bank transfers and crypto currency. For further information, please see our Fund Your Account page.
  • How long does it take funds to appear in my account?

    Most of our payment options are instant. If you have funded via credit card, funds will usually be available in your account within seconds of completing the transaction. If you have funded via bank transfer, however, funds will need to clear before they appear in your trading account. This can take 1-3 working days, depending on your location.

  • How do I withdrawal funds from my trading account?

    You can withdraw funds from your account through our secure Client Portal area. Note that funds can only be sent back to an account in the same name as your trading account.

  • How long does it takes for a withdrawal to be completed ?

    We aim to process all withdrawal requests between 9 AM and 1 PM AEST, Monday to Friday. Requests submitted after 1 PM will be processed the following business day. Note that processing times may vary and are subject to the receiving bank processes. International transfers may take up to 2 to 5 days to be received.

Trading Platform


Trading Issues


  • What is minimum lot size that I can trade with KUBERA FX ?
    • You can trade as low as 0.01 lots (or 1,000 units of the base currency) on all our currency pairs.
  • How do I place/change a stop loss/take profit order ?

    These can be modified by double-clicking on the order or with a right-click and then Modify or Delete Order in the trade tab in the terminal window. You are not able to modify or delete SL/TP once the price has been reached.

  • Do you guarantee order execution ?

    Yes. If the price reaches a Buy Limit, Buy Stop, Stop Loss, Take Profit, Sell Limit or Sell Stop order, these types are executed instantly.
    There may be instances however where these orders will not be executed at the declared customer’s price and KUBERA-FX reserves the right to execute the order at the first available price.

Start trading with Kubera Forex

Fast account opening in 3 simple steps

1

Register

Choose an account type and submit your application

2

Fund

Fund your account using a wide range of funding methods.

3

Trade

Access 180+ instruments across all asset classes on App